After 20 years of service in their North Olmsted location on Clague Road, CC Salon & Spa, a full service salon specializing in hair, nails, skin and body rejuvenation services and products, has relocated to an expanded facility at Crossings Village in Westlake – 1650 Crossings Parkway, Unit A.
Statistics say less than five percent of independently owned businesses make it to the twenty-year milestone without closing or selling. CC owner Shelly Mongello, a Westlake resident who opened the salon in 1984, attributes her landmark achievement to determination, entrepreneurial drive and artistic vision.
She also credits her success to the experience and longevity of her staff, the salon’s emphasis on integrity and flexibility, and their fervent commitment to client service. The outcome is a very loyal customer base that has grown remarkably through referrals during the last two decades.
Mongello adds that her relocation to Westlake is a natural progression in the growth of her business and the company’s objective to reach new markets. “We want the CC experience to always be about our customers, so that together, we continue to evolve,” she says.